City Bank Limited
Phone: +880-2-8813483, 8814375, 8813126, Fax: +88-02-9884446
Schedule of Charges: //www.thecitybank.com.bd/Schedule-of-Charges.php
Head Office: City Bank Center, 136, Gulshan Avenue, Gulshan-2, Dhaka-1212, Bangladesh
Known As: City Bank
SWIFT Code: CIBLBDDH
Stock Code: CITYBANK
City Bank is one among the oldest personal industrial Banks operative in Bangladesh. It’s a prime bank among the oldest 5 industrial Banks within the country that started their operations in 1983. The Bank started its journey on twenty seventh March 1983 through gap its initial branch at B. B. Avenue Branch within the capital, Dhaka city. it absolutely was the visionary entrepreneurship of around thirteen native businessmen United Nations agency braved the vast uncertainties and risks with bravery and zeal that created the institution & forward march of the bank potential. Those sponsor administrators commenced the journey with solely Bangladeshi monetary unit three.4 large integer value of Capital, that now could be a decent Bangladeshi monetary unit 330.77 large integer as capital & reserve. Town Bank is among the only a few native banks that don’t follow the standard, decentralized, geographically managed, branch primarily based business or profit model. Instead the bank manages its business and operation vertically from the pinnacle workplace through four distinct business divisions particularly
Company & Investment Banking
Retail Banking (including Cards)
SME Banking &
Treasury & Market Risks
Under a period on-line banking platform, these four business divisions square measure supported at the rear by a sturdy service delivery or operations setup and additionally a wise IT Backbone. Such centralized business phase primarily based business & operative model guarantee specialized treatment and services to the bank’s totally different client segments. The bank presently has eighty seven on-line branches and ten SME service centers unfold across the length & breadth of the country that embrace a full fledged Islami Banking branch. Besides these ancient delivery points, the bank is additionally terribly active within the different delivery space. It presently has forty six ATMs of its own; and ATM sharing arrangement with a partner bank that has over 550 ATMs in place; SMS Banking; Interest Banking then on. It already started its client call centre operation. The bank incorporates a conceive to finish this year with one hundred own ATMs. Town Bank is that the initial bank in Bangladesh to own issued twin Currency master card. The bank may be a principal member of VISA international and it problems each native Currency (Taka) & Foreign Currency (US Dollar) card limits in an exceedingly single plastic. VISA open-end credit is another standard product that the bank is pushing arduous so as to ease out the queues at the branch created by its astounding base of some four hundred, 000 retail customers. The launch of VISA postpaid Card for the travel sector is presently current.
City Bank has launched yank categorical MasterCard and yank categorical Gold MasterCard in Nov 2009. Town Bank is that the native caretaker of the complete and is answerable for all operations supporting the supply of the new credit cards, together with request and accounting, client service, credit management and charge authorizations, yet as selling the cards in Bangladesh. Each cards square measure international cards and accepted by the numerous bourgeois’s operative on the yank categorical international merchant network in over two hundred countries and territories together with Bangladesh. Town Bank additionally introduced exclusive privileges for the cardboard members underneath the yank categorical Selects program in Bangladesh. This can entitled any yank categorical card members to get pleasure from fantastic savings on retail and feeding at a number of the best institution in Bangladesh. It additionally provides unimaginable privileges everywhere the world with over thirteen, 000 offers at over ten, 000 merchants in seventy five countries.
City Bank prides itself in providing an awfully customized and friendly client service. it’s in situ a made-to-order service excellence model known as CRP that focuses on guaranteeing happy customers through setting benchmarks for the bank’s employees’ angle, behavior, readiness level, accuracy and timelines of service quality.
City Bank is one among the biggest company banks within the country with a current business model that heavily encourages and supports the expansion of the bank in Retail and SME Banking. The bank is incredibly a lot of on its thanks to gap several freelance SME centers across the country at intervals a brief time. The bank is additionally terribly active within the workers’ foreign remittal business. it’s sturdy tie-ups with major exchange corporations within the Middle East, Europe, region & USA, from wherever thousands of individual remittances return to the country each month for disbursements through the bank’s massive network of ninety seven on-line branches and SME service centers.
The current senior management leaders of the bank contains largely folks type the transnational banks with superior management skills and information in their various “specialized” areas. The freshly launched brand and therefore the pay-off line of the bank square measure only 1 initial step towards reaching that time.